Legal and Regulatory Notices

PCB Byrne LLP is a limited liability partnership registered in England & Wales under number OC322793 with VAT number 893812488. Its registered office and principal place of business is at 5th Floor, 1 Plough Place, London, EC4A 1DE. A list of members is available at the registered office. We are authorised and regulated by the Solicitors Regulation Authority, SRA no. 447019 . A copy of the SRA’s rules may be viewed on the SRA website. The word “partner” is used to refer to a member of PCB Byrne LLP, or an employee with equivalent standing and qualifications.

This firm maintains professional indemnity insurance in accordance with the rules of the Solicitors Regulation Authority. Details of the insurers and the territorial coverage of the policy are available for inspection at our registered office.

Complaints Procedure

We want to give you the best possible service at all times. However, if at any point you become unhappy or concerned about the service we have provided, you should inform us immediately so that we can do our best to resolve the problem.

In the first instance it may be helpful to contact the person who is working on your case to discuss your concerns and we will do our best to resolve any issues at this stage. If you would like to make a formal complaint, then you can upon request read our full complaints procedure. Making a complaint will not affect how we handle your case.

If you have any concerns about our behaviour, for example, if you believe that we have treated you unfairly because of your age, disability or other characteristic, you can raise your concerns with The Solicitors Regulation Authority who will be able to assist you.

What to do if we cannot resolve your complaint:

The Legal Ombudsman can help you if we are unable to resolve your complaint ourselves. They will look at your complaint independently and it will not affect how we handle your case.

Before accepting a complaint for investigation, the Legal Ombudsman will check that you have tried to resolve your complaint with us first. If you have, then you must take your complaint to the Legal Ombudsman:

  • Within six months of receiving a final response to your complaint and
  • Within one year of the date of the act/omission about which you are concerned or within one year of you realising there was cause for complaint.

If you would like more information about the Legal Ombudsman, you may contact them at:


Call: 0300 555 0333 between 9am to 5pm.


By post: Legal Ombudsman, PO Box 6167, Slough SL1 0EH

Your personal information and privacy

If you submit comments or enquiries through our website, we will normally keep a record of your e-mail address and other details supplied by you. We will not disclose any personal information you provide by means of this website to third parties unconnected with PCB Byrne LLP without your consent, except to our data processors or as otherwise permitted by data protection law. Email addresses and other personal details supplied through this website will be used for the purposes for which you supply them or for which you give your consent. Information, such as browsing behaviours, which we obtain from users by automatic means, may be used to analyse website traffic in order to improve the website and the services we offer but no individual users will be identified.

If you have any questions or want us to delete information we hold about you please send an email to